Hey there! Are you curious about how much live chat services cost? I was, too!
As someone who’s always looking for ways to connect better with customers, I realized that live chat could be a game-changer. So, I did a bit of digging to understand the LiveChat pricing.
Let me tell you, it’s pretty interesting! Some options are super budget-friendly, while others might be a bit pricier but come with cool features.
In this quick guide, I’ll walk you through the different price ranges and what you can expect. Whether you’re running a small business or just exploring options, this info will definitely help you out.
Let’s dive into the world of LiveChat Pricing together.
Content Outline
LiveChat Pricing 2024
| Plan | Target Audience | Price per Agent (Annual Billing) | Price per Agent (Month-to-Month) | Features |
|---|---|---|---|---|
| Starter | Small office / Home office | $20/mo billed annually | $24 | 1 agent, 60-day chat history, Basic widget customization, Availability, Data security |
| Team | Full-time support team | $41/mo billed annually | $49 | Unlimited chat history, Full widget customization, Availability, Data security, Basic reporting, Agent groups, Multiple branding, |
| Business | Customer service department | $59/mo billed annually | $69 | Unlimited chat history, Full widget customization, Availability, Data security, Advanced reporting, Agent groups, Multiple branding, and Staffing prediction.Work scheduler |
| Enterprise | Global company, global reach | Individual contract | – | Unlimited chat history, Full widget customization, Availability, and Data security. Advanced reporting, Agent groups, Multiple branding, Staffing prediction, Work scheduler, Dedicated account manager, Product training, Software engineer support, Security assistance, HIPAA Compliance, Single Sign-On (SSO) |
Quick Livechat Overview
Live chat is a real-time communication tool that businesses use to interact with website visitors and customers through text-based messaging.
Typically integrated into a company’s website, live chat enables instant communication, allowing customers to ask questions, seek assistance, or get information quickly and conveniently.
It serves various purposes, including customer support, sales, and lead generation, often incorporating automation through chatbots to handle routine inquiries.
It’s developed under the SaaS (software as service) model by Live Chat Software with 41 different languages available to customers who use it for everything from customer services to all online sales activities provided through various applications like website chats, real-time monitoring of traffic on your site via our proprietary platform which gives you insights into what people want before they even start interacting-giving companies more control over how best engage their consumers.
About LiveChat Pricing
The cost to use live chat is very reasonable, especially when you think about how many people are turning away from websites because they can’t access them.
The price for our services may surprise some customers, but it will ultimately be worth the investment.
LiveChat is a popular service that offers many benefits, including 24/7 customer support, video conferencing capabilities, and more.
The pricing for this platform can be very flexible, depending on your requirements.
The four plans of live chat are Starter, Team, and Business. These packages have different features that can be useful for your company’s needs.
Also, know more about LiveChat Coupon Codes for amazing deals on livechat pricing.
So, let’s get started with plans,
1. Starter Plan
If you’re looking for an affordable way to start your business, the Starter Plan is perfect. It includes all of our most popular features and can be used by smaller offices or at-home workers on a month-to-month basis.
With LiveChat’s basic widget customization tools as well as 60-day chat history storage space, this plan will help make sure that everything about customer service flows smoothly without breaking any bank accounts in order to accomplish these goals while still providing excellent value.
A ticketing system to help your company manage everything more smoothly; data security so that no one can steal anything from you or someone else on the internet.
It also offers live chat, which has been specially designed with small business owners in mind – it’s a great way to communicate quickly without having people wait around.
2. Team Plan
Livechat’s team plan is a great way for you to have full-time support from the company. You get unlimited chat history, customizable widgets, and reports on data security as well.
Live chat Team Plan is perfect! With unlimited chat history and features that include data security as well as basic reporting, this service will make sure no customer goes unanswered.
And with agent groups in place at all times of day (we know what time zone they are living in), it’s easy for not just some but every person on staff to have access whenever needed.
The full-time support team is here to take care of it; you’ll get everything with this plan, including widget customization and many more features.
3. Business Plan
If you’re looking for a top-quality live chat solution for your business, our Business plan is perfect for you.
With unlimited chat history, full widget customization, and advanced reporting, you’ll be able to get the most out of our service. Plus, our agent groups and multiple branding features make it easy to manage your chat operations.
With our staffing prediction and work scheduler features, you’ll be able to keep your chat team running smoothly, and there is a free trial available with more features.
FAQs Related to LiveChat Pricing
❓What are the different pricing plans available for LiveChat?
LiveChat offers various pricing plans tailored to different needs, including the Starter, Team, Business, and Enterprise plans. The Starter plan is ideal for small offices or home offices, while the Team and Business plans are suited for full-time support teams and customer service departments, respectively. The Enterprise plan is designed for global companies with extensive support needs.
✅ Is there a custom pricing option for large enterprises?
Yes, the Enterprise plan offers custom pricing and includes additional features such as a dedicated account manager, product training, software engineer support, security assistance, HIPAA Compliance, and Single Sign-On (SSO).
👀Can I switch between plans easily if my needs change?
Yes, LiveChat allows you to upgrade or downgrade your plan based on your changing business needs. You can manage this directly from your account settings or contact their support for assistance.
🤑Are there any discounts for annual billing?
Yes, choosing annual billing offers a discount compared to the month-to-month payment option. This can lead to significant savings over time.
Quick Links
- Livechat Alternatives
- Linode Review
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- LiveChat Deals
Conclusion LiveChat Pricing 2024
LiveChat is a pricing strategy that can be very beneficial to businesses.
It allows customers to get the support they need without having to wait on the phone or go through an extensive process of sending emails and waiting for a response.
In addition, it is a more affordable option than traditional customer service channels. If you are looking for a way to provide better customer service at a lower price, LiveChat should be at the top of your list.
