WebinarNinja Vs WebinarJam 2024: Which is the Better Webinar Platform?

WebinarJam vs WebinarNinja Features

Let’s compare and look at the features of both these webinar platforms: 

1: Page Building Capacity

Creating a compelling landing page is a must. Your landing page shapes your brand image and is the hub for gathering attendee information and signups.

That’s why we’re putting the spotlight on this first. Once your webinar is launched, your landing page is where the magic happens – capturing information and registrations.

WebinarJam steps in with its professionally designed registration pages. But here’s the kicker – you’re the boss of customization. Dive into their template library, find one that clicks with you, and then tweak the colors, images, texts, and even videos to align with your brand.

Speaking of designs, you’re not stranded even if you’re unsure. WebinarJam has a nifty trick – automatic switching between two custom templates. It’s like a contest to see which template scores more signups for your event.

Now, let’s discuss another gem in WebinarJam’s toolbox – registration surveys. You can ask your sign-ups about the issues they hope the webinar will tackle. It’s like having a direct line to your audience’s needs, and guess what? This isn’t an option in WebinarNinja.

WebinarJam gives you more customization features than WebinarNinja.

All these features are tailored to create a customized registration experience without sacrificing elegance and mobile-friendliness.

Now, onto WebinarNinja. Don’t get me wrong, it’s not trailing behind in the page-building game.

You can also whip up a stellar registration and thank-you page with WebinarNinja.

However, when it comes to templates, there’s a gap. WebinarNinja presents three templates, while WebinarJam flaunts a whopping seventeen.

But let’s dig deeper. Editing WebinarNinja’s templates comes with a bit of a leash.

There’s less freedom in customizing – for instance, you can tweak button colors, not the text or fonts. Banner image dimensions? Fixed. You’re more confined to customization choices.

Yet, fewer choices often lead to cleaner, less cluttered designs. And that’s WebinarNinja’s strength.

When it comes to the thank-you page, it’s like déjà vu – you get two templates plus the ability to embed images and videos. That’s a mirror image of WebinarJam. Whether taking the customizable highway with WebinarJam or opting for the tidier route with WebinarNinja, your landing and thank-you pages are in good hands.

Winner: WebinarJam

2: Polls and Surveys

WebinarJam makes it easy to ask your audience questions and test their skills.

You can set up your poll questions before the webinar and show them at any time during the webinar. It’s important to note that the polls are usually displayed on the right side of the webinar video.

After the poll, you can share the results with your audience. With WebinarNinja, you can run multiple polls before, during, and after the webinar and show instant results.

However, in WebinarNinja, the polls and surveys are located below the webinar video.

WebinarJam allows you to configure polls, but there’s a drawback: the polls are available as soon as attendees join. They even receive a notification about the poll. So, all your polls are shown together, and you can’t control when to display them during the webinar as you can in WebinarJam.

In WebinarNinja, you create polls as you go, only when needed. When a poll is available, a notification appears at the top of the screen, and clicking on it takes attendees below it. Your attendees may find it distracting to scroll down to access the polls.

Winner: WebinarJam

3: Email Automation and Notifications 

Sending emails from a custom domain name makes it professional these days. Both software options offer this feature.

When you use WebinarNinja for your webinar, you’ll get 8 reminder emails automatically set up for you.

WebinarNinja has default emails that you can’t delete; only turn them off.

With WebinarJam, there are only 2 default emails, but you can add more on both platforms.

Both platforms have similar email editing options, like changing font and colors and adding shortcodes.

WebinarJam is better for organizing your audience into groups based on their emails.

Both software can work with different email services like MailChimp and can connect to Zapier for more options.

But only WebinarJam can link with Twilio to send SMS text messages to your webinar attendees.

Winner: WebinarJam

4: Live Chat feature 

Live chat is an essential feature for webinar platforms. Both WebinarJam and WebinarNinja offer this feature.

WebinarJam, for instance, provides a range of live chat options:

• Group chat
• Private comments
• Highlighted comments
• Sticky announcements
• Virtual hand raising
• Question and answer, among others.

As the host of WebinarJam’s live chat, you can interact exclusively with administrators, keeping your attendees unaware of backstage discussions.

You also have the flexibility to chat with all attendees if desired. Moreover, while you’re speaking, your moderators can engage with attendees.

Plus, WebinarJam allows you to switch the chat mode to a Q&A format, marking all messages as questions for easy visibility and response. This feature is highly advantageous.

WebinarJam goes beyond the typical live chat with its Attendee Spotlight feature. It lets you elevate any attendee to a guest speaker, enabling them to join with their video and audio, visible and audible to other participants. This unique feature sets WebinarJam apart from other platforms, including WebinarNinja.

WebinarNinja, on the other hand, also offers a responsive live chat experience with no delays. Emojis are available to add a personal touch, and a dedicated Q&A feature ensures that questions aren’t lost in the chat. WebinarJam saves the chat data, unlike other webinar platforms.

WebinarNinja’s live chat remains open for five minutes after the webinar concludes, allowing you to continue engaging and addressing questions even after the event has ended.

Winner: WebinarJam

5: Integration

Most webinar platforms recognize this need and offer custom integrations with various third-party software to enhance their capabilities.

WebinarJam excels in this area by providing various custom integration options, ensuring you can optimize your webinar experience.

WebinarJam offers Zapier integration, allowing you to integrate with over 1000 apps. Plus, direct integration with apps like: 

• Zapier
• Mailchimp
• Constant Contact
• Twilio
• GetResponse
• iContact
• InfusionSoft
• ActiveCampaign
• AWeber
• Kartra
• Ontraport
• ConvertKit

In contrast, WebinarNinja specializes in payment integration, particularly with Stripe, making it an excellent choice for hosting paid webinars.

WebinarNinja also supports integration with popular email autoresponder applications such as MailChimp, Aweber, Constant Contact, InfusionSoft, Active Campaign, Convert Kit, Drip, HubSpot, and any other app compatible with Zapier.

Furthermore, within the integration features, you can create a registration form. This form can serve as a substitute for WebinarNinja’s native registration page. Once you’ve designed the registration page to your liking, you can generate a JavaScript code snippet that can be easily embedded into your website, providing a seamless registration process for your webinar attendees.

Winner: Tie

6: Video Quality

WebinarJam prides itself on delivering impressive HD quality, and it lives up to this promise by offering HD quality for both webcam and screen-sharing functions. However, it’s important to note that a robust internet connection is essential for a seamless experience.

In cases where your internet connection isn’t stable, attendees might experience occasional disruptions or even be disconnected, resulting in a black screen.

Fortunately, WebinarJam provides a helpful solution in the form of a panic button. This feature allows you to transfer all participants to another room, mitigating interruptions swiftly.

In contrast, WebinarNinja employs the WebRTC engine for webinars, ensuring that HD quality is consistently maintained for hosts and attendees.

WebinarNinja has recently introduced a multi-stream feature. This innovative feature tailors the video quality of attendees based on their internet connections.

Consequently, you won’t have to compromise on quality due to an attendee’s poor internet connection, ensuring a smoother webinar experience overall.

Winner: WebinarNinja

7: Analytics and Reporting

WebinarNinja also lets users know whether their webinar sessions are going well by providing analytical reports in the free plans and tracking how many attendees attend the session and how many respond to poll survey questions during that period.

WebinarJam’s premium plans provide users with clear analytical reports. All insights are clearly understood, with graphs and numbers flying around the screen.

It provides detailed reports on the audience’s performance in poll surveys and Q&A. This feature can assist you in determining where your performance can be improved.

I like the analytical reports of both tools because I used them both. Both webinars hosting software packages offer detailed statistical information for analyzing performance.

Winner: Tie

8: Webinar Types and Scheduling

WebinarJam offers a flexible scheduling feature, allowing you to host webinars conveniently. You can schedule webinars for immediate, future, or recurring sessions. This includes the option to set up webinars on specific days and times, making it easy to accommodate different schedules.

WebinarJam categorizes scheduling into three types: single sessions, multiple sessions, and recurring series.

• For a single session, you can choose between two different schedules, offering flexibility to your attendees. Multiple sessions involve a mini-series of webinars conducted over several days, with each day featuring a different episode.
• Recurring series of webinar presentations are long-term webinars held weekly, similar to multiple sessions but extended over time.
• WebinarJam offers a dedicated room option, which is branded with your business name, maintains a consistent link, and can be accessed 24/7 for your convenience.

However, one limitation of WebinarJam is that it doesn’t support automated webinars, where pre-recorded content is broadcast in a recurring manner.

This is an area where WebinarNinja excels.

WebinarNinja allows you to schedule webinars for immediate, future, or recurring sessions, similar to WebinarJam.

The advantage of WebinarNinja is that it offers automated webinars at no extra cost. While automated webinars lack live engagement tools, they are useful if you want to present a high-quality webinar repeatedly.

WebinarNinja also supports hybrid webinars, which combine pre-recorded content with live engagement tools such as polls and live chat. This provides a more interactive experience for your audience.